" /> FAQ - Jaybevents
EMAIL US AT info@jaybevents.co.ke
CALL US NOW +254 724 614 743

FAQ

FREQUENTLY ASKED QUESTIONS

Everything you need to know about Jaybevents. Find all question and answers here regarding all matters about us.

GENERAL QUESTIONS

What services do you offer?

We offer a comprehensive event planning service. We’re able to find venues, organise entertainment, décor, accommodation, staffing, lighting and even hire speakers for corporate events. We offer a tailor made service to fit your requirements. Every event is unique and we have the capacity to fulfill your requirements from start to finish.

Why do I need an event planning?

An experienced event planner saves you time and money. We will supply reputable suppliers and vendors, negotiate the best rates, discounts, terms and conditions on your behalf and co-ordinate all aspects of your event. Using an event planner takes away stress and worry, and gives you peace of mind to enjoy your event.

How do you keep budgets on track?

We are meticulous about keeping track of everything we need to spend money on. This is done by constant monitoring and updating spreadsheets, knowing where to prioritise spending and keeping aside a budget to cater for emergency contingencies.

How early do we need to start planning an event?

Whilst this obviously depends on the size and nature of the event, we’d always advise you to start putting plans in place as early as possible. At certain times of year certain venues may need to be booked well in advance, as too with reputable suppliers and vendors. We advise handing over the reins to an event planner as soon as you’re aware of an event to be planned. This gives us adequate time to factor in back up plans as well as leaving ample time to negotiate, plan and ensure everything’s in place for your big day.

Do you offer discounts?

Yes, the more you book – the cheaper we become!

What are your payment terms?

We ask for a deposit of 70% to secure your booking with the balance due at least 7 days before the event date or immediately after the setup

What are your modes of payment?

All Payments should be made through
Lipa na Mpesa (BUY GOODS AND SERVICES) Till No: 250428
OR
NATIONAL BANK OF KENYA
ACCOUNT NAME: JAYB EVENTS
BRANCH: HARAMBEE AVENUE
ACCOUNT NO: 015212155995400

Can you cope with last minute changes of plan or emergency situations?

We have extensive experience in dealing with the unexpected. We build in contingency measures for all our events and are constantly formulating plans to cope with emergency situations. Rest assured your event is always in the most capable hands.

What’s the difference between event design and event planning?

Event design and event planning work hand in hand to deliver a successful event. Event design is about bringing your event to life with appropriate colours, themes, seating, etc, whereas event planning co-ordinates the logistic elements and budget management. JAYB EVENTS offer tailor made events. This means we incorporate both event design and event planning to create that perfect event.

 

What factors do you consider when selecting a venue?

We consider the size and capacity of venue needed for the Pax (number of guests), facilities provided, parking, technical needs and budget constraints. We visit venues to check on the quality of the facilities and liaise with clients, keeping them informed of decisions made.

Do you still do the event in bad weather?

We can still set up and run the event in very light rain, but in the case of torrential rain/thunder or winds above 24mph, for health and safety reasons we will have to close down the equipments until it is safe to reopen.

What are your areas of expertise?

We work from start to finish on both commercial and personal events. These range from product launches, conferences and company award evenings to celebratory birthday, themed parties, weddings and anniversary events. We’ve worked across all business sectors and are happy to provide references and testimonials.

What are your Charges?

We will discuss all your event requirements before giving a quotation as obviously fees charged will depend on the scale and nature of the event, complexity of planning and our level of involvement. We’ll keep in contact with you regarding our time, hours spent, and liaise with you on specific items, but we’ll also work to your budget and plan accordingly. You’ll never be charged more than we agree upon and there will be no hidden extras or surprises.

EMAIL US AT:  INFO@JAYBEVENTS.CO.KE

QUESTIONS? GIVE US A CALL AT +254 724 614 743

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